FAQ’s

The answers to your common questions

General Enquiries

We are located at 3/40 Station Rd, Margaret River.

We highly recommend that you book online through our website to avoid disappointment on arrival if the centre is busy.

Book now

We cannot guarantee that if you walk in we have availability.

Our Centre caters for all ages from 0 to adults.

Kids under 1yr are Free

0-10yrs can enjoy our Soft Playground zone which also features a Toddler Zone for those under 4yrs.

Kids 6+ can enjoy access to the Ninja Zone – you must select Ninja Play if you’d like access to this zone.

ALL kids MUST have CLEAN SOCKS, parents we would love it if you also wore socks. We highly value the cleanliness of our facility.

Grip socks can be purchased at the centre at $3/pair (the kids love them)

We are a No shoes facility, CLEAN socks only.

Yes of course you can, join in the fun as much as you like or sit back with a cuppa.  

Why not have a little play yourself on the Ninja Zone (free) whilst you are helping your budding ninja master new obstacles.

Unfortunately no, parent supervision is required at all times unless they are booked into one of our School Holiday Drop n Run Sessions or our after school Ninja Classes.

We also appreciate your supervision in the toilets.

Hell YES! We recognise good coffee can ‘make’ a venue. We grind Margaret River Roasting Co beans….delicious:-)

We ask that you do not bring in food purchased from other venues, you are welcome to bring some snacks from home. 

We have a Café where a variety of food and drink can be purchased.  

We strive to accommodate for absolutely everyone at Ninjas in Mocean, especially on those busier weekends!
Yes – you can play and train at our facility even if you are not part of a party booking.  Please book online for your session to ensure availability.

We do not offer refunds on no shows for casual bookings.  

Soft Playground zone is available during ALL opening hours

Ninja Zone is only unavailable during term class times – currently after school Tues and Thur and during Mini Ninjas on Tues and Thur(9:30-11:15am)

Weekends can see party groups in, plenty of room for everyone thou so please ensure you complete an online reservation.

Scheduled Private or whole centre bookings will be posted on our FaceBook page and online system will reflect no bookings available.

Parties

General party times are Weekends 10am / 12:30pm / 3pm (please note our opening times are seasonal which means some of these times may not be offered on the website).
Soft playground parties are also available during the week if you have younger ones not at school, please send us an email if you’d like to book a time slot.
For any times that are not directly offered during the website please send an email enquiry to see if we can accommodate your request. Ie Mon/Wed/Fri after school, School Holidays or last week of term when Ninja Classes have finished.

Yes you can bring in balloons to the venue however we do set the party room with some balloons already. 
No helium bottles to be brought into the premises for safety reasons.

Party room will be set with table (and tablecloth) stools and balloon decorations. We supply water and cups. You bring anything to do with Food/Cake.

We supply cake knife/matches also.

We will be launching our optional catering packages soon – you will simply need to walk in and walk out with all the fuss sorted for you.

Currently we can offer you: 

  • party pies/sausage rolls 
  • Ice cream Cake
  • Pop Top Juice
  • Sprinkle Cookies @ $2 as Party Favour

Feel free to email ninjas@moceanfitness.com.au to price anything up for you based of your intended numbers.

Do I need to clean up? 

Any help is always appreciated however part of our service is providing the cleanup for you. Please take anything that belongs to you and we will do the rest.

We appreciate you separating recycling pieces from general rubbish, we have limited Bin space and therefore appreciate your awareness on the amount of waste produced – excess waste may include an additional $10 fee.

Currently no, our Party Packages include entry for up to 16 kids (Birthday Ninja is Free), if you’d like more to attend you can pay additional entry with a $2 discount. Please note our party room is good for approx 20 kids, anymore than that it gets a bit tight, if you have siblings that want to attend but not necessarily involved in food/cake then more than 20 is fine.

We do not offer refunds on no shows.  In the event you need to cancel your party booking full Deposit will be refunded if 1 weeks notice given via email. If you need to cancel within the week a credit will be given for a future party booking or use for casual attendance.

No we do not sell alcohol.  We are not a BYO facility for alcohol.  Should you be wishing to have alcohol at your next event please contact our staff for terms and conditions.

Exclusive booking is available for large party groups, school groups, vacation care groups. Please email ninjas@moceanfitness.com.au and we will tailor a package to suit your needs based on numbers, time and if you’d like a dedicated staff member to run a ninja session for you. Base 2hr rate for exclusive booking starts at $440 GST inclusive.

You supply your own Party Food.

Refer catering above.

We have a Café where a variety of food and drink can be purchased by parents etc.

Yes – you can play and train at our facility even if you are not part of a party booking.  Please book online for your session to ensure availability.

Classes

Unfortunately we do not have room in our weekly programs for trial students. 

There is no option to pay weekly for your classes due to limited vacancies.  

We have no doubt your budding ninja will love our sessions.

Bookings are available the second last week of term for the following Term. 

Preference is NOT given to current term participants to re-book.

An email is sent to our mailing list (please ensure you are on it) with Booking info. Bookings are first in first served via the website.

We understand some can be disappointed with not getting one of our limited spots. I would love to be able to offer more however I value the standard of service I provide to my students and their families.

We encourage kids to try other activities if they can not get a spot. A term break can also be a good thing as continued repeat ninjas can get a little ‘complacent’ 😉 

Our Ninja programs run for 7 or 8 weeks depending on the length of school term, this ensures I generally have a week up my sleeve at the end of term in an event I need to cancel due to illness etc

We always start in week 2 of term.

Please do not bring your ninja to their scheduled class if they are unwell! 

In line with other sporting activities we can not offer any refund or credit for any missed sessions.

Yes, you do not need to stay for the class. Please ensure you do not drop you child any earlier than 15mins prior to lesson starting and are available for pickup at the end.

Yes, if you have a child booked into a ninja class, siblings can play in the soft playground zone for HALF PRICE.

Soft Playground is open to full public during ninja classes.

We recommend shorts and a T Shirt, the kids get warm pretty quick. Skirts/dresses not recommended.

CLEAN SOCKS – this is a NON-NEGOTIABLE, class participants can not participate with socks straight from their smelly school shoes! You play footy – you need boots! You play basketball – you need a mouthguard. Both non-negotiable. You Ninja – you need CLEAN SOCKS.

We value the cleanliness and hygiene of our facility – this is your bit to assist us. Entry WILL BE REFUSED if your child has no clean socks. Please avoid embarrassment and disappoint and ensure they have a spare pair in they school bag on Ninja day.